Last Updated: 20 May 2024

G’day costume lovers! At Smiffys Shop, we value your trust as much as we value the authentic details in our 1920s flapper dresses and 1980s accessories. This Privacy Policy explains how we collect, use, and protect your personal information when you visit newcostumedeals.com. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information that helps us create a seamless and era-inspired shopping experience for you:

  • Personal Details: Name, email address, shipping address, and phone number when you place an order or contact our support team.
  • Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely through encrypted gateways. We do not store full credit card numbers on our servers.
  • Browsing Data: Information about your device, IP address, browser type, and pages you visit, collected through cookies and similar technologies.
  • Communication Records: Copies of your emails or messages to our customer service team at [email protected].

2. How We Use Your Information

Your data helps us bring the vintage party to life:

  • Process your orders and deliver your 1970s disco outfits or 1990s accessories worldwide (except Asia and some remote areas).
  • Provide customer support and respond to your inquiries about our products.
  • Improve our website and tailor your shopping experience with personalised recommendations.
  • Send you updates about new collections, promotions, or events—only if you’ve opted in!
  • Prevent fraud and ensure the security of your transactions.

3. Data Sharing and Disclosure

We treat your information with the same care we put into our costume designs:

  • Service Providers: We share necessary details with trusted partners like payment processors (e.g., PayPal) and shipping carriers to fulfil your orders.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to the new owners, who will continue to respect this policy.
  • Never Sold: We do not—and will not—sell your personal information to third parties.

4. Data Storage and Security

Based in Clinton, Australia, we serve customers globally with robust security measures:

  • Your data is stored on secure servers with industry-standard encryption (SSL) to keep it confidential.
  • Payment information is handled by PCI-compliant providers, ensuring your financial details are protected.
  • We retain your information only as long as needed for order processing, legal obligations, or as you request.

5. Your Rights

You have control over your information, just like you have control over your costume choices:

  • Access and Correction: You can review and update your personal details by logging into your account or contacting us.
  • Deletion: Request deletion of your data, unless we’re required to keep it for legal reasons.
  • Opt-Out: Unsubscribe from marketing emails at any time using the link in our messages.
  • Complaints: If you have concerns, reach out to us first. You also have the right to contact data protection authorities in your region.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Cookies help us remember your preferences, analyse site traffic, and show relevant ads (e.g., for 1960s accessories).
  • You can manage cookie settings through your browser, though disabling them may affect site functionality.
  • We may use third-party services like Google Analytics to understand how customers interact with our site.

7. International Data Transfers

As we ship globally (excluding Asia and some remote areas), your data may be processed in Australia or other countries with adequate data protection laws. We ensure all transfers comply with applicable regulations.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. The latest version will always be posted here with the updated date.

9. Contact Us

If you have any questions about your privacy or this policy, don’t hesitate to reach out:

Email: [email protected]
Address: 38 Ronald Crescent, CLINTON, AU 4680

Thanks for trusting Smiffys Shop—where your vintage style meets modern security!